However, Authenticator on your old phone contains the Gmail account The Recovery tool will overwrite the account you added to Authenticator on your new phone with the account that exists in your backup. Don’t set up any accounts using Microsoft Authenticator until after you’ve used the Recovery tool because it will overwrite matching site accounts.įor example, say you set up 2FA on the Gmail account in Authenticator on your new phone.
Download it from the Google Play for Android or the Apple App Store for iPhone.
Next, you’ll need to install Microsoft Authenticator on your new phone. Using the Recovery Option on Your New Phone A detailed explanation of the backup and storage process is available if you want to dive a little deeper. It then hashes the data using SHA-512, and adds it to the JWE before storing the whole file and Key ID in your account.
Your account and usernames, verification code, and various metadata, such as the time at which the backup was created, will all be included.Īuthenticator creates an encrypted JSON Web Encryption blob (JWE) file using AES-256. Want to know more about us? Head here.If you’re concerned about what’s actually backed up, it’s pretty straightforward. In no time, our stories got picked up by the likes of Forbes, Fox News, Gizmodo, TechCrunch, Engadget, The Verge, MacRumors, and many others. PiunikaWeb started purely as an investigative tech journalism website with a main focus on ‘breaking’ or ‘exclusive’ news. Heck, they’ve even already identified the root cause so a fix shouldn’t take too long to roll out: Source to your point we may need to get some iOS help here too.
I can see on the screenshot you have provided that the two-step verification is turned on. If you see Domain: followed by the name of a domain, your computer is joined to a domain. Look under Computer name, domain and workgroup settings here. Hey I have to admit this issue is new to me, but we’ll be all over it now – as auth app reps who Twitter – we’ll work with the team and find a solution here. Open the Control Panel, click the System and Security category, and click System. However, as it stands, you won’t need to go through all that trouble for long as Microsoft is aware of the problem and is working on a fix:
So next time, in case you accidentally delete your Microsoft Authenticator app, just perform these series of steps to restore your backup. Following this, your authenticator credentials should get backed up automatically. Next, turn on cloud backup on iOS by heading into Settings > Backup, and then turning on iCloud backup. You can do so by firstly creating a personal Microsoft account to act as your recovery account.Īn iCloud account is also a necessity to back your stuff up. the problem is that it appears the only way that I can add the account to the new phone is by having the app and account already setup. SOOOO happy I got a backup though.ĭata loss is totally avoidable if you performed a backup so be sure to always do that before-hand. I had the authenticator app setup on my old phone and everything was great, then I had to get a new phone and when my authenticator app was reinstalled on my new iphone all my added accounts were gone.
I had my phone enrolled for a few hours to do some work, removed it, and also lost the authenticator app. Fortunately had a backup, but was terrified for a few minutes that the removal of the management profile yanked the Authenticator app in its entirety. Right now, app-based two-factor authentication is handled by third-party apps like Authy and Google Authenticator, but now Apple is building this functionality right into iOS so you won't need a. I had the *exact* same thing happen yesterday doing the same. So yeah, several Microsoft Authenticator users learned the hard way that the “Remove Management” button results in the immediate deletion of apps associated with MDM.
After all, recovering accounts with associated MFAs codes can be a tedious process in case of any loss. In addition, in order to set up the app on your iPhone using a QR code, you must have a 3G model or later. This results in some serious data loss if there haven’t been any backups performed of the authenticator. This multi-factor authentication app has an intuitive interface that’s always stable and never glitchy. An excellent free authenticator app, the 2FA app by 2FAS is well-loved by its users with just shy of 5 stars from more than 20,000 fans. Here, you will know about the 8 best authenticator apps for iPhone and Android, in order to keep your accounts safe and sound.
There have been a few reports from users about the Microsoft Authenticator app on iOS getting deleted automatically with no prior warning after pulling the device it’s installed on from MDM (master data management). 2FA Authenticator - Best for Android and iPhone.